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Plan change from $40 to $30
Joe_nvidio828
Member

I just got my phone and I bought a $40 prepaid card. Now I have to pay for the second  month and I couldn't find a $40 prepaid card so I got a $30 one. Will my plan change automatically to a $30 one and will my account service remain active? The payment is due tomorrow and I already put the balance on my account.

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Re: Plan change from $40 to $30
vzw_customer_support
Customer Support

Joe_nvidio828,

 

I am sorry for any confusion around your prepaid plan and the difficulties you had with locating the $40 prepaid card. I want to make sure you have accurate information when it comes to your prepaid account. Please reach out to our prepaid team at 888-294-6804 for details regarding your prepaid account and your plan going forward.

 

LindseyT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Plan change from $40 to $30
vzw_customer_support
Customer Support

Joe_nvidio828,

 

I am sorry for any confusion around your prepaid plan and the difficulties you had with locating the $40 prepaid card. I want to make sure you have accurate information when it comes to your prepaid account. Please reach out to our prepaid team at 888-294-6804 for details regarding your prepaid account and your plan going forward.

 

LindseyT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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