Plan details wrong

[Monkeygurl80]

For the new plan details overview it says 3 gb starts at $40 then you get the discounts... when you go click on to go through the different plans for prepay that they offer it says 5gb starts at $40 so which is it ?? 3gb or 5 gb? Also when I clicked to change plans where it shows my current plan  and what I was going for (3/5gb) it said my current plan is 500gb rather than 500mb like it does everywhere else when I go to view my plan. It seems someone messed up on the prepaid website/messed up several details....

[9wood]

Have look at the 50 month plan better data I get 15gb month there is also a loyalty program noticed where get discount to 40 month 

[Monkeygurl80]

I would if I used more data. I’m usually using WiFi @ home or work. Lol I’ve been doing just fine with 500mb+ (double data) but thought it would be good to up my data a bit especially if I start traveling more (post covid) but Idk I’m confused with Verizon’s website having the numbers not matching up depending which link you click on.

[vzw_customer_support]

Hello, Monkeygurl80. We would be happy to help. Can you share the link to the page that has a 3GB Prepaid plan?   CassieG_VZW

[vzw_customer_support]

We'd love to look at your plan with you. Please send us a Private Note to get started. - DanielK_VZW

[9wood]

Notice how Verizon reply never actually help just repeating non answer I would think they would know there own plans and could assist better