Did you ever figure this out? I'm having the same problem. "You cannot add any more funds to your account this monthly cycle." So.... how the heck am I supposed to pay my bill? Why won't Verizon take my money?
Hello, Rms2121. We want to make sure that you are able to add funds to your account to replenish, and we are here to help! Please use this link to add more money to your account: https://myvprepay.verizonwireless.com/prepaid/ui/mobile/InstantPay/#/. We hope this helps. CourtneyM_VZW
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If the link is not working for you, have you created an online My Verizon account? If so, you can add funds to your Prepaid account using My Verizon. - ErichC_VZW