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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Prepaid Data Plan
pj2740
Member

I purchased a jetpack and a prepaid 10GB plan.   I have used up the 10GB in 3 weeks and called in to add $$ for another 10GB.   How do I get it to add the 10GB with the prepayment?    I called them and was on hold so though perhaps someone here can help me.   It says I have a prepayment, but I want to use my data.....   Smiley Sad       Can someone please enlighten me.     

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Re: Prepaid Data Plan
vzw_customer_support
Customer Support

We would love to help out today pj2740! We fully understand how important it is to be aware of applicable options. In order to discuss applicable options with your Prepaid device, please reach out to our specialized Prepaid Support Team at 888-294-6804, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Prepaid Data Plan
vzw_customer_support
Customer Support

We would love to help out today pj2740! We fully understand how important it is to be aware of applicable options. In order to discuss applicable options with your Prepaid device, please reach out to our specialized Prepaid Support Team at 888-294-6804, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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