I added funds to my account 10 days earlier than my due date last month. Now, I'm getting texts that state I need to add funds to my account by the end of today. When I view the account online it still reflects that my plan expires on the 16th. It seems like I did this once before and I was still able to use my phone until the 16th. So, my question is why am I getting texts voice mails saying I need to add funds today? I'm hoping this is just a technical issue and that I will still be able to use the services I paid for through the 16th.
As I suspected, I'm still able to use my phone despite getting all those messages saying that it was going to expire on the 5th.
I know that getting false alerts has to be annoying, Ricker2345. Please reach out to prepaid at 888-294-6804 if this continues to bother you. I'm confident they can help.
MarcusS_VZW
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