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Correct Answer!
Prepaid card lost pin
glaciersiren
Member
‎12-30-2020 01:03 PM

My brother bought me a prepaid card from a gas station. Its the kind that you take to the counter and pick the amount you want.

He threw away the receipt with the pin on it.  Is there anything I can do to use this prepaid card?

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Correct Answer!
Re: Prepaid card lost pin
vzw_customer_support
Customer Support
‎01-01-2021 01:10 PM

I appreciate you asking this question. Without the PIN, the card is not valid for use. They should be able to re-print the receipt or exchange the card for a new one/PIN. - ErichC_VZW

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