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Prepaid customer service an actual human
Kizzy9Do
Member

How in the world can I find a number to talk to an actual person. I've already tried both numbers listed here but only get auto number list.  I just have a question for an actual human.

Thanks in advance for any help.

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Re: Prepaid customer service an actual human
7e18n1
Sr. Member

What's your question?

You have to have a current service plan or sufficient account balance, to speak to Prepaid Customer Service.

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Re: Prepaid customer service an actual human
Kizzy9Do
Member

I do have a current service plan. I finally found the way to an actual human was through technical support. Even though my question had nothing to do with phone issues/ problems the rep I spoke to helped me and answered my question. My question actually had to do with purchasing a new phone and activating it with my current phone number.

Re: Prepaid customer service an actual human
7e18n1
Sr. Member

Glad to hear you got it worked out!