Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Prepaid data only plans and videos
jetpackuser
Member

Hi,

I have another question concerning prepaid data only plans with a Jetpack and video streaming: For smartphone prepaid plans there is a hint that video straming is limited to 480p and that it might happen to become prioritized behind other customers. Does this restriction also apply to prepaid data only plans (e.g. for the 100$ plan with 10 GB)?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Prepaid data only plans and videos
vzw_customer_support
Customer Support

Hi, jetpackuser. I understand wanting to make sure you get the best resolution and speed possible on any plan you may choose with our reliable services. Video resolution for prepaid plans will default up to 480p video quality for smartphones and basic phone, while data devices like tablets and Jetpacks will default up to 720p. The same prioritization that's described at http://www.verizon.com/about/news/network-management-verizon-unlimited-explained for unlimited plans does not apply to tiered data plan options though. You can also find more information about prepaid Jetpack services at https://www.verizonwireless.com/support/prepaid-mobile-broadband-faqs .

 

 

JenniferH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Prepaid data only plans and videos
vzw_customer_support
Customer Support

Hi, jetpackuser. I understand wanting to make sure you get the best resolution and speed possible on any plan you may choose with our reliable services. Video resolution for prepaid plans will default up to 480p video quality for smartphones and basic phone, while data devices like tablets and Jetpacks will default up to 720p. The same prioritization that's described at http://www.verizon.com/about/news/network-management-verizon-unlimited-explained for unlimited plans does not apply to tiered data plan options though. You can also find more information about prepaid Jetpack services at https://www.verizonwireless.com/support/prepaid-mobile-broadband-faqs .

 

 

JenniferH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Prepaid data only plans and videos
vzw_customer_support
Customer Support

You've come to the right place for help Jetpackuser. I know how important it is to fully understand how your Prepaid Data only plan works.

 

With the tiered Prepaid Data only plans you are not prioritized. If you are on the $100 10GB data only plan, you will have 10GB of 4G speeds to use.

 

JohnB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes