Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Prepaid expiration question
Groen28
Member

Hello,

My current prepaid plan expires on June 13th 2015, if I were to refill the balance, do I have to do it on the 13th or a day before it expires (12th) to keep my current balance.  I have over $100 balance in my account and would rather not lose it.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Prepaid expiration question
vzw_customer_support
Customer Support
Awesome question Groen28! The last thing that we want is for you to not have service. While I suggest being proactive and refilling your balance, to properly discuss your account specific options you can call our prepaid dept directly at 888-294-6804.
ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Prepaid expiration question
vzw_customer_support
Customer Support
Awesome question Groen28! The last thing that we want is for you to not have service. While I suggest being proactive and refilling your balance, to properly discuss your account specific options you can call our prepaid dept directly at 888-294-6804.
ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes