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Prepaid plan question - adding funds
Stelcom66
Member

I have the $15 300 minute/text plan. If I added $30 to the plan, how many days beyond that would it expire? I wonder, wouldn't adding $30 to the plan put me into the unlimited monthly plan, or would I need to change the plan first to avoid that from happening? I don't use the phone much so if $30 moved the expiration date to 90 days that would be ideal.

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Re: Prepaid plan question - adding funds
KinquanaH_VZW
Verizon Employee

Its important to know all the details about your Prepaid plan Stelcom66. You can call our prepaid team at 1-888-294-6804 or *611. They will provide you with all the features, details and cost of the plan that you have on your account.

KinquanaH_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Prepaid plan question - adding funds
Stelcom66
Member

What other details should I provide? How in the world do you speak to an agent? Every option I tried was rejected, then the system said 'I'm sorry you're having trouble' and terminated the call.

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