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Purchase Prepaid Smartphone on Verizon website for existing Prepaid account
ndkeeler83
Member

I am a current Verizon Prepaid subscriber and I am looking to purchase a prepaid smartphone on the Verizon website to use with my existing account.  When I get to the checkout, I need to pay for a month of service and it is asking me to select a new number for the phone.  Customer service reps are telling me that I can use the new phone on my current account and phone number, and that the $40 will transfer over.  Has anyone done this and were there any issues?  I just don't want to have to pay $40 for the month of service and then lose it when I move the phone over to my current account.

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Re: Purchase Prepaid Smartphone on Verizon website for existing Prepaid account
vzw_customer_support
Customer Support

ndkeeler1983,

Getting a new phone should be a snap for you. You can contact our Prepay department at 888-294-6804. They will be able to assist you with all of your concerns.

RobinD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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