I missed a payment due Sep 1st, 2021 (today). I did the payment right away when I saw all my 3 accounts were inactive (prepaid). However, they still show inactive even after adding money to my account. The chatbots are not able to help and I can't get passed them to talk to a human associate. The web search ends up in reactivation after suspension which is not my case. Did somebody have the same problem before?
Oh no, hearing that you do not have service after making a payment concerns us. Please send us a Private Message, so we can look into this. *Lisa