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Samsung J3 switched from POST PAID to PRE PAID now unable to TEXT over WIFI ?
etch2verizon
Newbie
‎08-09-2017 03:43 PM

Samsung J3 switched from POST PAID to PRE PAID now unable to TEXT over WIFI  ?

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Re: Samsung J3 switched from POST PAID to PRE PAID now unable to TEXT over WIFI ?
vzw_customer_support
Customer Service Rep
‎08-11-2017 03:49 PM

etch2verizon,

We are terribly sorry you are not able to send text messages after you  switched to Prepaid. Please allow us to guide you in the right path. We recommend that you contact Prepaid directly regarding this concern 888-294-6804 to further evaluate your account details.

SylviaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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An Accepted Solution is available for this post. Jump to solution.
Re: Samsung J3 switched from POST PAID to PRE PAID now unable to TEXT over WIFI ?
vzw_customer_support
Customer Service Rep
‎08-11-2017 03:49 PM

etch2verizon,

We are terribly sorry you are not able to send text messages after you  switched to Prepaid. Please allow us to guide you in the right path. We recommend that you contact Prepaid directly regarding this concern 888-294-6804 to further evaluate your account details.

SylviaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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