Strange voice mail
choppbobby
Newbie

 I have Prepaid Plus.

 This evening I started to receive voice mails that were sent back in April. I remember receiving them back then, and deleting them.

 Why would I start getting these voice mails now? And for some reason I can't find how to delete them, or stop them.

 Please advise.

 Thanks,

 Bob Burns


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Re: Strange voice mail
Kimberly_Nicole
Contributor - Level 2

Hi.  I understand that you are having receiving old voicemails that you stated should have been deleted.  I will be happy to look over this for you.

 

When you listen to the voicemail, do you heard the option to click a certain number to delete the message?

Are the voicemails coming from the same person?

Are the messages coming back as a message saved in drafts or as a new message?

 

 

Waiting on your reply :smileywink:

 

 

Thanks! 

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Re: Strange voice mail
choppbobby
Newbie

When you listen to the voicemail, do you heard the option to click a certain number to delete the message?

 No. Usually the number 7 is used to delete an e-mail/message, but there was no choice in this case.

Are the voicemails coming from the same person?

 There was only one such mesage, and is no longer in my phone. I did nothing to delete it though.

Are the messages coming back as a message saved in drafts or as a new message?

 It was as a new message.

 

 Thanks for the reply.

 Bob

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Re: Strange voice mail
Kimberly_Nicole
Contributor - Level 2

Hi.  Thanks for the quick response.  This is a strange issue.   I need to look into this further.  What type of phone do you currently have? 

 

 

Waiting on your reply,

 

 

Thanks!

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Re: Strange voice mail
chopperbobby
Newbie

Thanks for the quick response.  This is a strange issue.   I need to look into this further.  What type of phone do you currently have?

 I would have answered sooner, but my User Name and Password were compromised, and had to be reset which takes a great effort in your web site.

 Anyway, I think we can forget my original problem. I have not had the strange message any nore.

 Thanks for your replies.

 Bob Burns

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