Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Switched from postpaid to prepaid

Just switched from postpaid to prepaid yesterday, the MYVERIZON account is still showing all my old plan information and nothing to do with prepaid? After 2 hours on the phone yesterday this is getting frustrating. How long does it take for the information to update?

Re: Switched from postpaid to prepaid

I have no answer for your question, but I just did the opposite, went from pre to post paid.  It seemed like a better deal to me, but I wonder if you would mind me asking why you went back to pre?  I use a hotspot and I was told on prepay it has a 600k data speed limit, which is no good.  Post got me full speed, ( supposedly, though it is nowhere full speed ) and unlimited data.


Great question, TBEVO. In his can take up to 48 hours. Re: Switched from postpaid to prepaid
Customer Support