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This is customer service?
9wood
Sr. Member

I have had over an hour of my time wasted in your chat and still going not one word in regards to any help just repeating scripts at about thirty five minutes he woke up another agent who chimed in same scrip more repeat and for a excuse to cover his backside claims must be chat problem I should call how convenient rather insulting to say the least haven't done anything in hour should call now where get same result I might add and they limit you to three calls a day some customer service lol had same issue for months where your talking to yourself basically same with calls where they just hang up on you I think customer deserve better and it's obvious that nothing will change

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Re: This is customer service?
9wood
Sr. Member

second chat today new person same exact result

nothing but repeated scripts

been this way for months

they fail to do anything else

begs the question what exactly is there job?

bots are not help

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Re: This is customer service?
Tigerstep
Sr. Member

Considering this is posted in prepaid, that's your problem. There's no such thing as customer service in prepaid, it's cheaper for a reason.

Re: This is customer service?
9wood
Sr. Member

Explains why they have chat and prepaid number off think I disrupt your cheerleading for them

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