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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Transfer cell number from Verizon contract line to Verizon prepaid line
jono1968
Member

I have a Verizon family plan and want to transfer the cell# of the additional line to an active Verizon prepaid phone I have an acct for.  Optimally I'd like to switch the prepaid number to the additional line number and vice versa. The prepaid phone I've had for 5 months now.  How would that be done or is that possible? I went to a Verizon store & was told they didn't know how to do that

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Re: Transfer cell number from Verizon contract line to Verizon prepaid line
vzw_customer_support
Customer Support

Hi jono1968!

I'm able to answer your questions about migrating a prepaid line to a postpaid line, and vice-versa. To migrate from prepaid to standard monthly service, the customer must meet these requirements:
-Have active prepaid service for at least six months
-Pass a credit check and/or pay any required security deposit
-Have an active prepaid MDN in billing system
-Provide prepaid account security code at time of activation 

In order to migrate a postpaid line to a prepaid line:

-The postpaid account must be current
-If within a service agreement, the Early Termination Fee would apply
-You may be able to keep the wireless number, but that is something that is not guaranteed.

Please keep in mind that if this change is made, the previous voice mailboxes will be deleted and all saved messages will be permanently erased.

I hope this information is helpful!

ChristinaB_VZW
VZW Support 
Follow us on Twitter @VZWSupport

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Re: Transfer cell number from Verizon contract line to Verizon prepaid line
Tidbits
Sr. Leader

You can't port internally.

Re: Transfer cell number from Verizon contract line to Verizon prepaid line
vzw_customer_support
Customer Support

Hi jono1968!

I'm able to answer your questions about migrating a prepaid line to a postpaid line, and vice-versa. To migrate from prepaid to standard monthly service, the customer must meet these requirements:
-Have active prepaid service for at least six months
-Pass a credit check and/or pay any required security deposit
-Have an active prepaid MDN in billing system
-Provide prepaid account security code at time of activation 

In order to migrate a postpaid line to a prepaid line:

-The postpaid account must be current
-If within a service agreement, the Early Termination Fee would apply
-You may be able to keep the wireless number, but that is something that is not guaranteed.

Please keep in mind that if this change is made, the previous voice mailboxes will be deleted and all saved messages will be permanently erased.

I hope this information is helpful!

ChristinaB_VZW
VZW Support 
Follow us on Twitter @VZWSupport

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