Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Transferring ownership of prepaid phone
granjan
Member

I just recently added my husband to my family plan with a new number and new phone.  His old prepaid phone still has useable minutes so I plan to give this phone to a person who needs it but can't afford it.  The number on the prepaid phone is listed as my husband's on his My Verizon page.  My question is:  If this person sets up a My Verizon page in her name with the old number which was assigned to the prepaid phone will there be a problem?  If so, what do I have to do to fix this? 

 

Also...how do I delete all contacts on the prepaid phone?  When I try to do this it asks for a phone lock code.  We don't have any idea what that is or where to find it.

Any help appreciated.  The phone is Samsung Smooth.

Labels (1)
0 Likes
Re: Transferring ownership of prepaid phone
Minniehaha
Sr. Member

 I just recently added my husband to my family plan with a new number and new phone.  His old prepaid phone still has useable minutes so I plan to give this phone to a person who needs it but can't afford it. If you change the number you will lose the money that is on the phone.  The number on the prepaid phone is listed as my husband's on his My Verizon page.  My question is:  If this person sets up a My Verizon page in her name with the old number which was assigned to the prepaid phone will there be a problem?  If so, what do I have to do to fix this?  I think all she would have to do is add her name and delete his name.

 

Also...how do I delete all contacts on the prepaid phone? You can manually delete the contacts one by one. The only thing I can think of for a lock code would be the 4 digit  security code. If  the number there asking for is longer than 4 digits then it might be the # on the battery.  When I try to do this it asks for a phone lock code.  We don't have any idea what that is or where to find it.

Any help appreciated.  The phone is Samsung Smooth.

0 Likes
Re: Transferring ownership of prepaid phone
granjan
Member

Thanks for your reply...

 

I finally deleted all the contacts on his web page,  then I was able to erase all on contacts on the phone without any trouble.  I think it kept trying to sync the contacts with the online contacts so when I deleted them there the phone synced with no contacts. Any way they're gone now.

Now if I get his name removed from the phone # I will be done.

0 Likes