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Trying to transfer prepaid to post-paid account
AP29
Member

Back of the box says after first monthly payment is made phone is unlocked.Also says that in contract that came with phone. Verizon Store is now telling me that it is now 6 months locked prepaid!

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Re: Trying to transfer prepaid to post-paid account
Ann154
Expert
Expert

The link is the official policy. Device Unlocking Policies | About Verizon

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Trying to transfer prepaid to post-paid account
melissap_vzw
Verizon Employee

AP29, I apologize for the confusion caused by trying to move your prepaid phone to a postpaid account. Ann154 has already provided our Device Unlocking Policies link. Thank you, Ann154! There is quite a bit to read in there, here is the verification for the one month paid service: "Once activated on our network, we do not lock our 4G LTE Prepaid devices and no code is needed to program them for use with another carrier. To activate a prepaid device on our network, you must make your first monthly service payment."

Please let us know if this resolved your concerns.

Melissa_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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