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Upgraded to new plan now no data connectivity
onabudget
Member

I contacted customer support to ask about getting on the new plan with 2gb of data with an extra 1gb with auto pay.  They set it up so that I would go on the new plan on my next renewal date.  Shortly after getting a text that my plan has changed I lost all data connectivity.  I am now able to get and receive texts but nothing else as far as data goes.  I contacted customer support again and they said it is a known issue with the new plan and they are working to resolve it.  I have the 1st generation Moto G.  Has anybody else had this problem?

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Re: Upgraded to new plan now no data connectivity
onabudget
Member

Strangely I now have my data working now.

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