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Upgrading from Pre Paid to Post Paid or Contract?
CaliDeb2010
Member

Hello,

I have been a pre-paid customer for more than a year and just found out I can change or upgrade to a "Post Paid" or Regular account?  What is the process  or how do I go about doing this? Are there extra fees involved with processing the request or deposits required to do so? Last but not least, am I able to keep my same phone number?

Thank you in advance for any info!

Deb

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Re: Upgrading from Pre Paid to Post Paid or Contract?
spottedcatfish

Yes, it is possible.  You'll need to contact Verizon's postpaid customer service, and the number can be found under the "Contact Us" link on the top right of this page.  I do not believe there are any fees, but you may need to pay a deposit.  Verizon will check your credit and make that determination.  If you are OK with whatever deposit they decide to request, you can set up the postpaid account with your current phone number.

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Re: Upgrading from Pre Paid to Post Paid or Contract?
Minniehaha
Sr. Member

The customer service number you need is 1-888-294-6804

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