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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Use account balance to pay bill
Taylordrake87
Member

I added $70 with a Verizon Prepaid card and now the money is just sitting in my account balance instead of renewing my plan. I'm out of high speed data so I want to renew!! Help!

Labels (1)
Re: Use account balance to pay bill
vzw_customer_support
Customer Support

Taylordrake87, we want to make sure that you receive proper assistance concerning your Prepaid balance. I would highly recommend reaching out to our Prepaid Department for assistance. You can reach them at 888-294-6804.


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Use account balance to pay bill
JOSTYN89
Member

Pay my Verizon bill

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Re: Use account balance to pay bill
Jpeg1900
Member

What kind of response is this? This is a public forum. people come here to find answers!

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Re: Use account balance to pay bill
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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