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Verizon Prepaid data
Briandad1
Member

I am having terrible internet connection speed at 80229

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Re: Verizon Prepaid data
boringusername
Sr. Member

Probably congestion. Prepaid has lower priority and is deprioritized curing times of congestion. And congestion in general slow everyone down anyway

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Re: Verizon Prepaid data
vzw_customer_support
Customer Support

I'm not seeing any outages in the Denver area, Briandad1, but have you powered off your device since this began? Also, what happens when you dial #832?

 

StephannieP_VZW

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Re: Verizon Prepaid data
vzw_customer_support
Customer Support

Hello, Briandad1, and thank you for reaching out to us. Though we never want to hear that it's for this reason, we'd be more than happy to assist you further. To start, how long has this been happening for? Also, have you performed any troubleshooting on your end to try to fix this? AnthonyM_VZW

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