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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon gift card
Brentlyp79
Member

I totally goofed. I went to buy a Verizon gift card to pay my bill with. I ended buying a prepaid refill card. I'm hearing that I cannot use the prepaid card to pay my bill, that it can only be used to pay on a prepaid account. The card cannot be refunded or exchanged. Is it true that I won't be able to use the prepaid card?

Labels (1)
Re: Verizon gift card
vzw_customer_support
Customer Support

Brentlyp79, this is a wonderful question. With the Prepay Refill Cards, you would be unable to put the value of the card towards a Postpay account. I recommend attempting to sell the Prepay Card to get a return in the value placed on the card.


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Verizon gift card
isumom
Member

Why not? Aren't gift cards the same as cash? What does Verizon care what you use it for? I have never heard of any other company who does this. For example, if I have an Amazon card and a Kindle card, both work no matter what you buy. What a rip off!

Re: Verizon gift card
Jilly4
Member

My 12-year-olds just got phones for their birthday and unsuspecting friends accidentally bought the prepaid refill cards for them to buy a case.  Mistake.  I'm going to have to sell the cards or donate them to the local battered women's shelter.  They do me no good at all except wasting 2 hours of time online trying to figure out what I can do with them.