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Want to switch from verizon post-paid to prepaid
brianv43
Member

I have two iPhone 4 long off contract, but still in use with a verizon plan.  I want to switch both to pre-paid plans and keep my numbers.  How do I do this?

Online it says I cannot keep my numbers, but since they are version numbers now, seems like I should be able to keep them?

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Re: Want to switch from verizon post-paid to prepaid
Snn5
Sr. Leader

You can keep them, both the phones and the numbers, but you need to call Verizon or visit a corporate store to actually convert the postpaid to prepaid.

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Re: Want to switch from verizon post-paid to prepaid
brianv43
Member

Thanks.  I will call them then.  Can you recommend a number to call? 

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Re: Want to switch from verizon post-paid to prepaid
Snn5
Sr. Leader

Customer Service

(800) 922-0204

or dial *611 from your mobile phone

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Re: Want to switch from verizon post-paid to prepaid
brianv43
Member

Thanks!

Re: Want to switch from verizon post-paid to prepaid
vzw_customer_support
Customer Support

Thank you for your interest in Verizon Wireless pre-paid service brianv43. Our Pre-Paid customer service Team can be reached at 888-294-6804. Our Post paid customer service team can be reached at 1800-922-0204.



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Re: Want to switch from verizon post-paid to prepaid
Snn5
Sr. Leader

You will still need to speak with postpaid support to initiate the transfer to prepaid since you are currently postpaid.

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