I received a confusing text today stating that my prepay amount, which is set at $45 for my $45 pre-paid plan is $50. However, when I look at my account, it says I have $45 available form an autopay today and my account amount (set to renew in 2 days) is $45. I cannot find any information anywhere on the Verizon site that indicates that my $45 plan will now cost $50. I don't want my plan to renew in 2 days with an insufficient amount in my autopay account, so does anyone know why I received a text vaguely mentioning $50 ($45 plus 5 in tax?) Do I need to reset my autopay to a new amount?
Although we do not support Prepay services fully through this forum, I'm confident that our Prepay Department will be able to shed some light on your questions. Please give them a call at 1-888-294-6804 for assistance.
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