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What is the total amount I need to have set in my prepay
jmatheny61
Member

I received a confusing text today stating that my prepay amount, which is set at $45 for my $45 pre-paid plan is $50. However, when I look at my account, it says I have $45 available form an autopay today and my account amount (set to renew in 2 days) is $45. I cannot find any information anywhere on the Verizon site that indicates that my $45 plan will now cost $50. I don't want my plan to renew in 2 days with an insufficient amount in my autopay account, so does anyone know why I received a text vaguely mentioning $50 ($45 plus 5 in tax?) Do I need to reset my autopay to a new amount?

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Re: What is the total amount I need to have set in my prepay
Snn5
Sr. Leader

Add tax.  Keep about $52 in the account.

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Re: What is the total amount I need to have set in my prepay
vzw_customer_support
Customer Support

jmaltheny61,


Although we do not support Prepay services fully through this forum, I'm confident that our Prepay Department will be able to shed some light on your questions. Please give them a call at 1-888-294-6804 for assistance.


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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