Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
What would be the best method to make a complaint against a store rep and her managment that provided false information to sell me phone?
Treye
Member

I was told by a store rep that a phone that I was purchasing had visual voice mail.  I purchased 2 phones of this same type only to find out 3 days later that even with the icon they still do not have visual voice mail.  I traded in 2 great phones for these 2 phones and when I went to return them, I found out then that they way she rung them up I would have to return both phones in order to get half of my money back due to the restocking fees and I would lose all of the airtime that I had purchased as well all due to the misrepresentation.

Labels (1)
0 Likes