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Why Can't I Connect To Voicemail?
TheCBP
Member

I've tried holding down "1" and "*86" with the same result - "you are calling a non-working number".

I can use the internet, send texts and make phone calls but I can't access voicemail.

Soggestions?

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Re: Voicemail Setup - can't connect to voicemail
Ann154
Expert
Expert

I would suggest calling the prepaid customer service number at 1.888.294.6804 to get assistance with figuring out why you don't have voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Voicemail Setup - can't connect to voicemail
Ann154
Expert
Expert

Which phone model do you have? Postpaid or prepaid?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail Setup - can't connect to voicemail
TheCBP
Member

Moto G4 Play, XT1609, prepaid.

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Re: Voicemail Setup - can't connect to voicemail
Ann154
Expert
Expert

I would suggest calling the prepaid customer service number at 1.888.294.6804 to get assistance with figuring out why you don't have voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes