Why Do I Hear That All Circuits Are Busy When Making Calls?
anonimity
Enthusiast - Level 1

Has anyone experienced when, when making or receiving a call on a LG G3, the call does not complete and an automated voice states "all circuits are busy and to make a call later" then ends.

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Re: All circuits busy
anonimity
Enthusiast - Level 1

I opened up a chat with Verizon support had they expertly and professionally assisted me and found the solution to my issue. All is good.

Thank You

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Re: All circuits busy
vzw_customer_support
Customer Service Rep

anonymity, this is not the experience we want you to have when you need to make a call. Let’s work together to get to the bottom of this. When did this start happening, and how often does it happen? Does this happen in just one area or multiple places? What zip code are you in?



MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: All circuits busy
anonimity
Enthusiast - Level 1

I opened up a chat with Verizon support had they expertly and professionally assisted me and found the solution to my issue. All is good.

Thank You

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Re: All circuits busy
Mshewbart
Newbie

I am currently getting the all circuits are busy when trying to make calls

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Re: All circuits busy
vzw_customer_support
Customer Service Rep

Mshewbart, that's not how we want your weekend to get started. I'll be happy to help troubleshoot this with you, so we can make sure you can call anyone you need to. Are you receiving the message when calling a specific number or any number?

 

I want you to power down your phone for two minutes. Powering down like this will help refresh the phone's connection to the network. Once the two minutes have passed, go ahead and power your phone back up. I'd like you to then make a test call on the network. You'll do that by dialing #832 (include the pound sign). When you dial that, and if everything is working with your voice service, you'll hear 'your test call has been successful.'

 

Please perform that power down and test call, and let us know what you find.

 

JohnT_VZW

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Re: All circuits busy
bearone21
Legend

what fixed the problem?

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