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Why am I being charged by the minute?
beckygr
Member

Supposed to be on $35 plan yet being charged by the minute. Not first time starting to be a repeat problem. Also, plan was lowered to only allowing 500 minutes, tired of being charged by the minute. think may return to net 10 prepaid service much beter. Verizon call me on the phone that you all are not billing correctly

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Re: supposed to be on a $35 plan and in system yet charged by minute
vzw_customer_support
Customer Support

Let's get to the bottom of this billing issue beckygr! Sounds like we have some research to do with your prepaid service plan. Please call our prepaid service team at 888-294-6804 at your convenience for further assistance.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: supposed to be on a $35 plan and in system yet charged by minute
vzw_customer_support
Customer Support

Let's get to the bottom of this billing issue beckygr! Sounds like we have some research to do with your prepaid service plan. Please call our prepaid service team at 888-294-6804 at your convenience for further assistance.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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