Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Why are prepaid customers not supported? Or charged extra for purchases?

Why am I punished for being a Verizon customer trying to buy the refurb SG4? I'm on auto pay with the prepaid to double my data. I'm told I have to buy the additional $45 service, or drop the autopay so it will pay which will kill my double data. Why is it I can't get the phone for the advertised price, keep my number, and continue on auto pay without paying anything extra or losing any data?

Labels (1)