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Why can't I activate my existing number on my new prepaid device?
lana98
Member

I can't activate my existing phone number from my LG optimus zone 2 to my new preprocessing galaxy j1

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Re: Switching phones
vzw_customer_support
Customer Support

I definitely want to ensure that you're able to easily swap phones! I do suggest reaching out to our Prepaid Team at 888-294-6804 
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Switching phones
vzw_customer_support
Customer Support

I definitely want to ensure that you're able to easily swap phones! I do suggest reaching out to our Prepaid Team at 888-294-6804 
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes