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Why do I divide data usage by 20 to get a correct number of megabytes used?
kbballou
Newbie
‎11-30-2014 02:42 PM

The prepaid web site showing data usage did not add up to the summary amounts.  I called customer service and discovered I had to divide by 20 to make the data used match what they show.  Anyone else seen this?

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Re: Why do I divide data usage by 20 to get a correct number of megabytes used?
valquiria
Contributor - Level 1
‎12-07-2014 12:39 PM

That doesn't make any sense.

Log on your Myverizon and there you'll see your data usage. That's it

BB

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Re: Why do I divide data usage by 20 to get a correct number of megabytes used?
kbballou
Newbie
‎12-09-2014 02:17 PM

Your right, “That doesn’t make any sense” that’s why I did the post. I would like the prepaid website fixed.

Thanks

Ken

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Re: Why do I divide data usage by 20 to get a correct number of megabytes used?
valquiria
Contributor - Level 1
‎12-11-2014 07:07 AM

Call # DATA or # 3282