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Why is my billing address flagged as invalid?
CozymanCam
Member

I've tried entering my credit card billing address as it appears on my statements, yet My Verizon spits out an error regarding the address's validity. The physical address is easily found via Google search just as it appears on my statements. It appears to be a system issue, since this is the first time I've had any website taking issue with my billing address.

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Re: Why is my billing address flagged as invalid?
vzw_customer_support
Customer Support

We always want the process of using our website to be seamless for you CozymanCam. We want to be sure to get this resolved. When did this issue begin? Are you attempting to pay your bill online or make a purchase when you are getting this error?


RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why is my billing address flagged as invalid?
CozymanCam
Member

The issue began as soon as I attempted to set up auto pay for my prepaid service. As a workaround, I'm using an alternative billing address because I'm well aware that some of these system issues can take a very long time to resolve, if they are ever resolved.

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