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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why is the vzw support and protection app not working?
heavenearth21
Member

I downloaded the verizon support protection app and when it starts up it says account suspended. my account was never suspended i move from post pay to prepaid so i want to know how can this be fixed?

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Re: vzw support and protection app not working
Snn5
Sr. Leader

Verizon Protect and Support is not available on Prepaid.

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Re: vzw support and protection app not working
Snn5
Sr. Leader

Verizon Protect and Support is not available on Prepaid.

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