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Why was I not automatically enrolled in the 2gb plan?
rockonjp76
Member

I just saw that the $45 monthly prepaid plan includes 2gb a month as opposed to the 1gb I have now. Why doesn't verizon automatically up my data or enroll me in this plan?

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Re: Why not automatically enrolled in 2gb plan?
vzw_customer_support
Customer Support

rockonjp76, the security of your account is our first priority! We would have to gain your permission and acceptance of the plan terms in order to change your plan. However, for your convenience, you may change your plan at any time online at My Verizon: 


http://vz.to/1nvKlnG



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why not automatically enrolled in 2gb plan?
flutterfly8497
Sr. Member

Because not everyone wants their plan changed. YOU are the only one who can change it. The next time you renew your prepaid plan, change it if you want the larger allowance.

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Re: Why not automatically enrolled in 2gb plan?
vzw_customer_support
Customer Support

rockonjp76, the security of your account is our first priority! We would have to gain your permission and acceptance of the plan terms in order to change your plan. However, for your convenience, you may change your plan at any time online at My Verizon: 


http://vz.to/1nvKlnG



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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