Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
account security code help

I am trying to make a payment on my prepaid plan but i lost my account security code. I have been trying to get it reset through customer service through the options but none of them are for reseting that code all they ask is if you want to reset your voice mail code. Can anyone help me out with this issue?

Labels (1)
Re: account security code help
Sr. Member

If you did not make you own account code the default code is the last four digits of your cell number. If you had already changed it then you will have to call customer service at 1-888-294-6804 and they will reset it for you.