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adding data to prepaid
jp32878
Member

My son has a prepaid hotpot, he was out of data so I purchased a refill card and added it but I'm not able or don't know how to purchase more data.  What do I need to do?

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Re: adding data to prepaid
vzw_customer_support
Customer Support

jp32878,


Running out of data is never a fun time. Let's get your son's hotspot back online. To purchase additional data, please click here: http://vz.to/23Y4Bnn to log into your son's online account and add data on the account. If additional assistance is needed, please contact our prepay department at 888.294.6804.


KatrinaN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: adding data to prepaid
vzw_customer_support
Customer Support

jp32878,


Running out of data is never a fun time. Let's get your son's hotspot back online. To purchase additional data, please click here: http://vz.to/23Y4Bnn to log into your son's online account and add data on the account. If additional assistance is needed, please contact our prepay department at 888.294.6804.


KatrinaN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

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