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all my contacts have disappeared
SHAUNSHANE
Member

I have backup assistant

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Re: all my contacts have disappeared
vzw_customer_support
Customer Support

SHAUNSHANE,

Let's get your contacts to reappear!  What model phone do you have?  Are you able to view your contacts online on My Verizon http://vz.to/GB6vUh?  Let me know so I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: all my contacts have disappeared
RachelWalker
Member

I have the same issue on a Samsung intensity II . I have no ide what I did I lost all my pictures and contacts there not on the card or the phone or they might be but I dont know how to find them

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Re: all my contacts have disappeared
vzw_customer_support
Customer Support

Oh no! Let's ensure we get these contacts and pictures back! Was the SD card damaged? Are you able to place the SD card in the computer and see any of the pictures that you have taken?

The contacts can be brought back by heading into backup assistant. If the service was active previously. Instructions for Backup Assistant can be found here; http://support.verizonwireless.com/support/how_to_use/backup_assistant.html

YosefT_VZW
Follow us on Twitter @VZWSupport

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