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can i change the phone number associated with my account?
Moin
Member

I bought a new phone today (service will not be verizon) and would like to keep my current verizon number.

However, there is still about $33 on my verizon account, so I was wondering if it is possible to transfer that balance to a new phone number. I planned on just giving my phone and the balance to my mom but I have no idea how to change the phone number associated with my account so that she can use the money that I have left in my account. Is this even possible without using the remaining balance duking it out with customer service?

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Re: can i change the phone number associated with my account?
Ginsberg
Novice
it becomes alittle complicated. since you want to have the same number it's usually simple get account number,and pw then give info to new carrier. the problem is when you port out your number , the number has to stay active during port out , once complete the account is disconnected

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Re: can i change the phone number associated with my account?
Ginsberg
Novice
it becomes alittle complicated. since you want to have the same number it's usually simple get account number,and pw then give info to new carrier. the problem is when you port out your number , the number has to stay active during port out , once complete the account is disconnected
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Re: can i change the phone number associated with my account?
Moin
Member

how do I keep the number active so that the account isn't closed? I don't understand

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Re: can i change the phone number associated with my account?
Minniehaha
Sr. Member

Your phone number goes with the new phone so your mother would have to buy a prepaid card and active your old phone and she can use her name and a new number.  Your phone will be deactivated once you port it over to the new phone, there is no way to keep the money amount on the phone unless you leave your present number on it. Hope that makes sense.

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