change/disable two factor authentication
Kusogaki
Enthusiast - Level 1

Same issue!  I've spent HOURS talking and chatting with support and still cannot bypass 2FA even though it's disabled for my account!VZW 2FA.jpg

Re: change/disable two factor authentication
vzw_customer_support
Customer Service Rep

Thank you for getting back with us on this. What happens when you try to verify, with this 2 step verification?

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