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charges? - confusing booklet
pilcrow
Member

I just bought, at Wal-Mart, a cell phone labeled "verizon prepaid - pay only on the days you use it".  I have not yet activated it. 

 

On Page 2 of the "Getting Started" booklet there is a chart showing the different plans.  Taking the "Prepaid Core" plan as an example, the first row of the chart "Daily Access" shows 99c.  The third row "Night & Weekend Minutes" shows 10c. 

 

This confuses me.  Can I make as many calls during the day as I want, and pay ONLY 99c ?  If not, what additional charge is there?  Per minute? Other?   Assuming that there is only a 99c charge total for as many calls as I make during the day, what is the meaning of the "Night & Weekend Minutes"?

 

One interpretation is that the 99c is charged even on weekends, and there is additionally a 10c per minute charge.  Seems unlikely.

 

Another interpretation is that the 99c (for unlimited minutes?) is not charged on weekends, but there is a 10c per minute charge.  This also seems unlikely, since 10 a call lasting 10 minutes or more would cost $1 or more, thus more costly than a weeday call.

 

Neither of these interpretation satisfies me.  What does Verizon charge?

 

I hope I have made my question clear.

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Re: charges? - confusing booklet
spottedcatfish

If you go here you can view the different Verizon prepaid plans.

 

The top row in each column is the fee you are charged each day you use the phone.  The follow rows detail any additional charges that you may incur based on how you use the phone.  For instance, on the $0.99 Daily Access plan, you have free unlimited Verizon Mobile to Verizon Mobile calling, you pay $0.10/minute during Nights and Weekends, $0.10 for calling during peak hours, and $0.10/text message.

 

If you want unlimited usage for one daily fee, you need to choose the $3.99/day plan.

 

Hope that helps!

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Re: charges? - confusing booklet
pilcrow
Member

So, you're saying that the 99c is a "cover charge" each day I use the phone, whether it's a weekend or a weekday?  So there is no  difference between charges weekdays & weekends?  Why then even mention weekends in the chart?

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Re: charges? - confusing booklet
Minniehaha
Sr. Member

I have the prepaid and use the Core plan, the way I took the information in the booklet is this:  Daily Access 99 cents everytime you make a call or receive a call verizon to verizon,  other contacts or landlines are an additional 10 cents per minute.   Call customer service to verify. But I have called a non verizon person and was charged the 99 cents plus 10 cents per minute on and day of the week.

 

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Re: charges? - confusing booklet
spottedcatfish

 


pilcrow wrote:

So, you're saying that the 99c is a "cover charge" each day I use the phone, whether it's a weekend or a weekday?  So there is no  difference between charges weekdays & weekends?  Why then even mention weekends in the chart?


 

Because, by choosing the $0.99/day plan, you get unlimited mobile-to-mobile calling and a reduced rate on other calls compared to the most basic plan, which has no daily fee, but much higher per minute and per text rates.

 

If you go up to the next plan level ($1.99/day) you'll see that free Night & Weekend minutes are included.

 

Basically, you are choosing your pre-pay rate plan, and in order to use a specific rate plan, you must pay that plan's daily fee on those days you use the phone.

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Re: charges? - confusing booklet
cmauze
Member

 


pilcrow wrote:

So, you're saying that the 99c is a "cover charge" each day I use the phone, whether it's a weekend or a weekday?  So there is no  difference between charges weekdays & weekends?  Why then even mention weekends in the chart?


 

I agree, the official chart/explanation of charges definitely can be confusing. Let's see if I can explain it another way that hopefully might clarify things a little better for you.:smileyhappy:

 

The "nights and weekends" coverage on the Plus plan is for any voice call you place -- whether to Verizon mobile, landlines, or cell phones on other networks -- they're all covered!  All you pay from 9:01 - 11:59 p.m. weeknights, and all day weekends, is the 99¢ daily access fee. You can make as many calls and talk as long as you want within those time frames.

 

Now if you're on the Core plan, the 99¢ flat fee (by itself) only covers your mobile-to-mobile calls made within the Verizon network; but that's applicable 24/7 (including weekdays and traditional "daytime/business" hours)  The reason nights and weekends (along with the "additional minutes") are listed in the chart because they're different for each plan.  If you want unlimited calling from your Verizon mobile to *any* phone, any time or day of the week, it's a $3.99 daily access fee any day you place (or receive) voice calls. Kinda steep, but I'd imagine there might be some folks for whom this works out best.

 

I discovered this from both investigation and personal experience. When I purchased a Samsung Verizon phone for my sister last November, I advised her to select the Plus plan (since at that time she knew no one on Verizon wireless); and she did.  As she tends towards lengthy conversations when talking long-distance, it worked out best for us. She was never charged more than the $1.99 per day access fee on the weekends and evenings when we used it. After I got my own Verizon prepay phone, she switched over to the Core plan which has both saved her money and allowed us greater freedom in scheduling our conversation times.

 

Two things I'd like to mention, though: 1) Think like Cinderella, i.e., be careful of the 12:00 midnight "changeover". Despite Verizon's descriptive classification of 9:01 p.m. - 5:59 a.m. as "nights," you will incur an additional daily access fee when going into the next calendar day (on all plans except Basic). So best to plan calls accordingly. 2) From my experience so far (and what's been posted on these boards), the daily access fee applies to voice calls only. Not text messaging (from 1¢ - 10¢ per text) or picture messaging (25¢ each), if that's all you do on a particular day. I have tested this and not been charged for these. (There are also those on the $3.99 unlimited plan who use it exclusively for texting; which with the DAF would otherwise be cost-prohibitive). Not sure about mobile web (99¢/day). If there's any additional "per minute" charges on that, I wouldn't know as I'm leary of using it; but frankly that would render web access on prepaid a joke.  Net10 charges 10¢/min. (though no daily fee) for their mobile web, and as slow & clunky as it is on these little simple prepaid "feature" phones, it's a novelty at best.

 

Hope this helps answer some of your questions regarding Verizon's prepay charges.

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Re: charges? - confusing booklet
pilcrow
Member

So, as I now understand it, during weekdays, "daylight hours" I pay 99c if I use the phone, plus 10c per minute for voice calls to landline phones.  By contrast, on weekends I do not pay 99c, but still pay 10c per minute for voice calls to landline phones.

 

Am I finally right, and if so, why doesn't Verizon make it clearer?

 

 

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Re: charges? - confusing booklet
spottedcatfish

On the $0.99/day plan, you are charged the daily fee ($0.99) ANY day you use your phone at any time.  By paying that $0.99 fee, you gain access to a price plan that includes $0.10/minute calls to landlines and non-Verizon mobile numbers, free calls to Verizon mobile numbers, and $0.10/min Night & Weekend calls.

 

Scenario 1:

You place one call to a Verizon mobile number.  You pay $0.99 for that day.

 

Scenario 2:

You place one "peak" call to a landline (or non-Verizon mobile number).  You pay $0.99 for that day plus $0.10 for each minute of the call.

 

Scenario 3:

You place a call on Saturday to a landline or non-Verizon number.  You pay $0.99 for that day plus $0.10 for each minute of the call.

 

If you upgraded to the next plan up (with a higher daily fee), Scenario #3 would not include any per minute charges for the weekend call because Unlimited Nights & Weekends is included with the plan.

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Re: charges? - confusing booklet
cmauze
Member

 


pilcrow wrote:

 

Am I finally right, and if so, why doesn't Verizon make it clearer?

 

 


 

It's pretty much as Spotted Catfish has explained it :smileyhappy:, except that under the Plus plan, you'd also not pay any additional per-minute fees to non-Verizon phones and landlines during weeknights after 9 p.m.  This adds a little extra value to that particular plan.

 

As for why Verizon doesn't make things clearer, my guess is that like most for-profit businesses they want to emphasize the benefits of their products/services and downplay the negatives/associated costs -- usually explained further in **fine print disclaimers, easily amendable webpages, etc.  Similar reason why postpaid Verizon customers can't easily block data access on their phones, and the default settings on phone menus favor easily accessible premium services.

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Re: charges? - confusing booklet
pilcrow
Member

Well, I'm going to make a test call this weekend to test exactly what I'm charged.  Then I'm going to do the same thing Monday night, both before and after midnight.  That ought to be definitive.  :smileywink:

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