Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
downloading pictures from phone to computer

I bought a cord to plug into my computer from my phone and it says I need a program but I don't have a cd or anything. What do I do?

Labels (1)
Re: downloading pictures from phone to computer
Customer Support

Jonlvsrobin, keeping those pictures safe is a great way to preserve those memories. We would be glad to assist. What type of phone is this? May I have you send me the exact message that you see when plugging the phone in to the computer please?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!