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hotspot stopped working
Irwade2
Member

I have the prepaid unlimited plan and my mobile hotspot recently stopped connecting to the internet.

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Re: hotspot stopped working
Ann154
Expert
Expert

The prepaid unlimited smartphone monthly plan doesn't include the mobile hotspot feature.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: hotspot stopped working
Ann154
Expert
Expert

The prepaid unlimited smartphone monthly plan doesn't include the mobile hotspot feature.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: hotspot stopped working
vzw_customer_support
Customer Support

We want you to get the most from your wireless service. Please feel free to contact our Prepaid Team directly, by calling 1-888-294-6804 to further discuss options for your plan. We look forward to further assisting.

 

ChrisM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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