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how can i switch plans
rickymomo
Member

how can i switch plans.i have the $50 a month plan but i wanna switch to $20 text only.

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Re: how can i switch plans
SuzyQ
Sr. Leader
Sr. Leader

Brian68 wrote:

It's posted in the PRE-PAID section so I'm going to assume yes on this. You know Suzy if you look right above the first post it tells you what forum they're posting in.

Thanks for the reminder Brian - and you are right.  I was simply confirming  that the OP was, indeed, wanting to change pre-paid options. 

The phone number for pre-paid customer service is 888-294-6804, or *611 from your device.

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Re: how can i switch plans
SuzyQ
Sr. Leader
Sr. Leader

Call customer service and ask if the switch is possible.  What phone do you have?  Are you the account owner?  Is this a prepaid plan?

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Re: how can i switch plans
Not applicable

SuzyQ wrote:

Is this a prepaid plan?

It's posted in the PRE-PAID section so I'm going to assume yes on this. You know Suzy if you look right above the first post it tells you what forum they're posting in.

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Re: how can i switch plans
lingo
Novice

Easy guy. What's with the hostility Brian68.

That is the messaging only plan.

I would recommend first calling Prepaid Customer Service. Only because the rep can make the change and discuss the plan for any info you would want.

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Re: how can i switch plans
SuzyQ
Sr. Leader
Sr. Leader

Brian68 wrote:

It's posted in the PRE-PAID section so I'm going to assume yes on this. You know Suzy if you look right above the first post it tells you what forum they're posting in.

Thanks for the reminder Brian - and you are right.  I was simply confirming  that the OP was, indeed, wanting to change pre-paid options. 

The phone number for pre-paid customer service is 888-294-6804, or *611 from your device.

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Re: how can i switch plans
vzw_customer_support
Customer Support

Hello Rickymomo!

SuzyQ is absolutely correct.  Please don't hesitate to contact our Prepaid department at your earliest convinience. 

Thank you!

MelissaM_VZW
Please follow us on Twitter @vzwsupport

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