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i bought an unlimited texting refill card
redcherrybaby
Member

i bought an unlimited texting refill card and now it says insufficient funds can anyone tell me why this is happening

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Re: i bought an unlimited texting refill card
Minniehaha
Sr. Member

Have you renewed your monthly fee to keep your account active?  Thats the only thing I can think of that would tell you that you had insufficient funds . Your Text package is different from your payment plan.

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Re: i bought an unlimited texting refill card
AnthonyTa_VZW
Verizon Employee

Thanks for the feedback !

 

And thanks for posting redcherrybaby!  I'm sure you'll enjoy the freedom of that unlimited messaging package.

 

Just as  mentioned, the unlimited texting feature is separate from your actual prepaid calling plan.  If your account has insufficient funds at time of renewal, the unlimited messaging bundle is suspended and messages are charged at the rates of the calling Plan. The messaging bundle month resumes on the date account is refilled.

 

I trust we have answered your question, and have addressed your concern.

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