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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
i just recently paid my phone bill early and it charged me for phone calls i usually get free
Smorreo9
Member

i paid my phone bill 03/03/2015 50$ and its usually due the next day and it somehow charged me for my phone calls when it says it unlimited talk and text ? Verizon Wireless Customer Support Verizon Admin

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Re: i just recently paid my phone bill early and it charged me for phone calls i usually get free
tikibar1
Community Leader
Community Leader

Have you called Customer Service for an explanation?

Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804

24 hours a day, 7 days a week

- when prompted, try pressing option 2, then option 4, then option 6, then option 4 to get a rep


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Re: i just recently paid my phone bill early and it charged me for phone calls i usually get free
tikibar1
Community Leader
Community Leader

Have you called Customer Service for an explanation?

Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804

24 hours a day, 7 days a week

- when prompted, try pressing option 2, then option 4, then option 6, then option 4 to get a rep


0 Likes