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is the cost of my prepaid plan going to increase with 3g shutdown?
bewilder
Novice

I see some people saying their phone plan went up when Verizon sent them a new phone. I'm on the $30/month prepaid plan so I probably won't get a new phone sent to me which is fine because I have one. But will my plan cost go up when 3G shuts down?

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
vzw_customer_support
Customer Support

Thank you for contacting us. That is a very good question. Let's take a look at that for you. In order to do this, I need to access your account. By connecting with us, you grant us permission to review your services, so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note that the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

Authenticate and continue here:https://www.verizonwireless.com/campaign/smauth

*Debbie

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
bewilder
Novice

 I'm on the 30/mo unlimited prepay plan.

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
vzw_customer_support
Customer Support

Hello, bewilder. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.

*Cassie

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
bewilder
Novice

My mailbox seems to have disappeared. I can't find any messages, or even an inbox

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
bewilder
Novice

Oh now its  back. Gosh this site is a%$

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
vzw_customer_support
Customer Support

Hi there! Thank you so much for contacting us tonight, and no worries. Your Prepaid service will not increase with the shutdown of 3G.    

*Ana

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Re: is the cost of my prepaid plan going to increase with 3g shutdown?
vzw_customer_support
Customer Support

Hey there! Sorry to hear if you're encountering any issues accessing your My Verizon. We'd be happy to help. To continue, please send us a Private Note. *Kris

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