I have a question. I'm with Verizon prepaid. I bought me a new Verizon apple iPhone 7 from best buy and the phone is locked. They told me to contact Verizon about unlocking the phone. Do they do that since I'm with prepaid?
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Babyboy45628, we understand how important it is to make sure your new device will be eligible to activate on your account. Please allow us to further investigate the details. Can you please clarify if you are trying to activate your iPhone 7 to Verizon Prepaid? Or with another Prepaid service? Also, we do not lock our 4G devices and there is no code needed to program them. For additional details on our unlocking policy please reference the link above that was provided by Ann154. If you are trying to activate this device with your Verizon Prepaid account please contact our Prepaid department 888-294-6804 for additional assistance on this process.
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