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my prepaid lg optimus zone 2 keeps freezing on lg logo and wont,let me factory reset or run on,safe mode please help
mr_castillo
Member

I,got this phone a couple months ago and it started freezing up on me then it just wont go further then the lg logo And it won't let me factory reset the phone. ones it says its doing,it it shuts down again freezes on lg logo again please help

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Re: my prepaid lg optimus zone 2 keeps freezing on lg logo and wont,let me factory reset or run on,safe mode please help
vzw_customer_support
Customer Support

We want to ensure you receive assistance with your Prepaid device. In order to receive optimal assistance, you will need to reach out to our Prepaid team by calling 888-294-6804. They are available from 6:00 am to 2:00 am daily.


DeannaL_VZW
Follow us on Twitter @VZWSupport
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